What happens when “the honeymoon is over” and I feel that the doll is not for me and wish to return it?

Although we’d like to fully satisfy all our customers, our firm policy is: ALL SALES ARE FINAL. However, we highly recommend that you explore the myriad of options for altering your RealDoll. You can change her clothing, swap her wig, apply certain kinds of cosmetics, and even change her face. All of our dolls are made with the Face X feature. Any doll body can be combined with any of our faces, provided you have the necessary skull. RealDoll Classic (Retired) faces adhere to the classic Face X skull with velcro. The RealDoll Faces attach to the Face X version 2 skull with magnets. The third skull version is for full head design faces, which includes the Wicked RealDoll faces as well as RealDoll J, L, M and N faces.

For more info on our policies and placing an order, please visit the Ordering Instructions page.